Consumer Affairs

Welcome to the Department of Consumer Affairs News and Events Frequently Asked Questions


Welcome to the Delaware County Department of Consumer Affairs and Weights and Measures. The office under the direction of Evelyn Yancoskie, provides mediation to solve problems consumers encounter in the market place. The office receives complaints concerning home repair, remodeling, credit, mail order, real estate, appliance sales/service, landlord tenant issues and automotive matters. Suspected criminal and fraudulent violations are referred to the Delaware County District Attorney or the Pennsylvania Attorney General.

Mission Statement

The Delaware County Office of Consumer Affairs mission is to resolve complaints by means of voluntary mediation. Our organization cooperates with business and trade associations interested in developing improved consumer relations. When we receive complaints of suspected illegal, fraudulent or deceptive business practices, they are referred to the proper authorities.

If you have any questions or need further information please contact us at 610-891-4865 or mail correspondence to:

                          Delaware County Office of Consumer Affairs
                          Government Center Building
                          201 West Front Street
                          Media, PA 19063